Website Terms & Conditions
Last updated: August 2026
Welcome to the Vision to Venue Events Ltd website. These Terms & Conditions govern your use of our website and the information and services available through it.
By using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.
1. About Us
This website is operated by Vision to Venue Events Ltd (“V2V”, “we”, “us” or “our”), a company registered in England and Wales.
We provide mobile bar hire, event bar services, equipment hire, event sourcing, event support and related services across the North East of England and other locations by arrangement.
Our website is: www.v2vevents.uk
2. Use of This Website
You may use this website for lawful purposes, including:
- Viewing information about our services and packages
- Making an enquiry
- Requesting a quotation
- Contacting Vision to Venue Events
- Viewing examples of our previous work
- Accessing information about our business
You must not:
- Use the website for unlawful or fraudulent purposes
- Attempt to gain unauthorised access to the website or its systems
- Introduce viruses, malicious software or other harmful material
- Copy or reproduce website content without permission
- Use information from the website in a misleading or defamatory way
- Interfere with the proper operation or security of the website
3. Website Information
We aim to ensure that information published on this website is accurate and up to date.
However, event services, packages, equipment, availability, pricing and other information may change from time to time.
Information displayed on this website does not constitute a binding offer or guarantee of availability.
We reserve the right to update, amend or remove website content where reasonably necessary.
4. Enquiries and Quotations
Submitting an enquiry through our website, email, social media or another communication method does not create a confirmed booking.
Any quotation provided by Vision to Venue Events will be based on the information supplied to us at the time, including factors such as:
- Event date
- Event location
- Guest numbers
- Service requirements
- Staffing requirements
- Equipment required
- Event duration
- Travel requirements
- Access and setup requirements
If these details change, the quotation may also need to change.
A booking is only confirmed once the requirements stated in your quotation and/or booking agreement have been completed, including payment of any required booking fee or deposit.
5. Prices
Prices shown on this website are intended as guidance unless specifically stated otherwise.
The final price for an event may vary depending on the individual requirements of the booking.
Any additional costs applicable to a booking, such as travel, additional staffing, extended service hours, additional equipment or other requested services, will be communicated before they are added to the agreed booking wherever reasonably possible.
6. Bookings and Event Contracts
Bookings for Vision to Venue Events services may be subject to separate booking terms, hire agreements or event contracts.
These may contain additional provisions relating to matters including:
- Payments
- Deposits or booking fees
- Cancellations
- Changes to bookings
- Equipment hire
- Damage or loss
- Staffing
- Event access
- Licensing
- Alcohol service
- Health and safety
- Client responsibilities
Where a separate written booking agreement has been entered into, that agreement will govern the relevant booking if there is any conflict between it and these general website Terms & Conditions.
7. Cancellations and Refunds
Cancellation and refund arrangements vary depending on the service booked and will be set out in the quotation, booking agreement or hire contract applicable to your booking.
Any cancellation charges will take account of the circumstances of the booking, including work already carried out, costs incurred or committed and losses resulting from the cancellation, subject to applicable consumer law.
Nothing in these Terms affects any statutory cancellation or refund rights you may have.
8. Alcohol and Age Restrictions
Where Vision to Venue Events provides or sells alcohol, all alcohol service will be carried out in accordance with applicable licensing laws.
We operate a Challenge 25 approach where appropriate.
Anyone who appears to be under the age of 25 may be asked to provide acceptable photographic identification before being served alcohol.
We reserve the right to refuse alcohol service where:
- Valid identification cannot be provided
- A person appears intoxicated
- Serving alcohol would breach licensing requirements
- Our staff reasonably believe that service would be unsafe or unlawful
Our staff will not knowingly serve alcohol to anyone under the age of 18.
9. Responsible Service
Vision to Venue Events supports the responsible sale and consumption of alcohol.
Our staff may refuse service where they reasonably believe continued service could create a safety issue or breach licensing requirements.
Abusive, threatening, discriminatory or unsafe behaviour towards our staff, contractors or other guests will not be tolerated.
10. Equipment and Hire Services
Where equipment is hired from Vision to Venue Events, additional hire terms may apply.
The person or organisation making the booking may be responsible for the equipment while it is in their possession or control, subject to the terms of the relevant hire agreement.
Any responsibilities relating to loss, theft, breakage or damage will be clearly stated in the applicable booking or hire agreement.
11. Event Availability
All services are subject to availability.
An enquiry, provisional quotation or discussion about a date does not necessarily reserve that date unless we have expressly confirmed otherwise.
Bookings are confirmed according to the terms provided during the booking process.
12. Third-Party Services
We may occasionally recommend, source or work alongside third-party suppliers, venues, entertainers, caterers or other event professionals.
Where you enter into a contract directly with a third-party provider, their own terms and conditions will apply.
Where Vision to Venue Events contracts with a third party as part of the service we provide to you, our responsibilities will be explained in your booking agreement or quotation.
We are not responsible for independent services provided directly to you by third parties outside our control.
13. External Links
Our website may contain links to third-party websites, social media platforms or services.
These links are provided for convenience and information. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.
14. Intellectual Property
Unless otherwise stated, the content of this website belongs to Vision to Venue Events Ltd or is used with permission.
This includes, where applicable:
- The Vision to Venue Events name and branding
- Logos
- Website design
- Written content
- Graphics
- Photographs and videos owned by us
- Marketing materials
- Package descriptions
You may view and share links to our website for personal and legitimate purposes.
You must not copy, reproduce, distribute, modify or commercially use our content without prior permission, except where permitted by law.
15. Photography and Event Images
Images displayed on our website may include photographs from previous events, promotional shoots or collaborations.
Where photography or videography may be taken at a booked event for promotional purposes, any applicable arrangements will be communicated separately where required.
We will handle personal information and identifiable imagery in accordance with applicable data protection law and our Privacy Policy.
16. Website Availability
We aim to keep our website available and functioning correctly, but we cannot guarantee uninterrupted access.
The website may occasionally be unavailable because of maintenance, technical issues, hosting problems or circumstances outside our reasonable control.
We may change, suspend or withdraw parts of the website where reasonably necessary.
17. Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the extent permitted by law, Vision to Venue Events Ltd will not be responsible for losses resulting solely from:
- Temporary website unavailability
- Viruses or other harmful material introduced by third parties despite reasonable security measures
- Reliance on information clearly identified as general guidance
- Third-party websites or services outside our control
Nothing in these Terms affects your statutory rights as a consumer.
18. Privacy and Personal Information
When you contact us, submit an enquiry or otherwise provide personal information through this website, we will process that information in accordance with our Privacy Policy and applicable UK data protection legislation.
Our Privacy Policy explains what information we collect, why we collect it, how it is used, how long it may be retained and your rights regarding your personal information.
19. Cookies
Our website may use cookies and similar technologies for essential website functionality and, depending on your choices, analytics or other purposes.
Further information about the cookies used on our website and your available choices can be found in our Cookie Policy.
Where consent is legally required for non-essential cookies, these cookies will not be used unless the appropriate consent has been obtained.
20. Changes to These Terms
We may update these Terms & Conditions occasionally to reflect changes to:
- Our services
- Our website
- Our business practices
- Applicable laws or regulations
The latest version will be published on this page and the “Last updated” date will be amended accordingly.
Changes will not retrospectively alter an existing booking agreement unless agreed or permitted by law.
21. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
22. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
If you are a consumer, you will retain any rights you have under applicable law regarding where legal proceedings may be brought.
23. Contact Us
If you have any questions regarding these Terms & Conditions or our services, please contact:
Vision to Venue Events Ltd
North East England
Website: www.v2vevents.uk
You can also contact us using the enquiry form available on our website.
Vision to Venue Events Ltd © 2026. All rights reserved.
